[Vtr-tac] RTS webDealer & webAgent Unavailable

Electronic Distribution of VTR Information to Texas Counties vtr-tac at extlists.txdmv.gov
Fri Feb 14 15:58:54 CST 2014

RTS webDealer and WebAgent are unavailable at this time.  The problem started at approximately (3:00, Friday Feb. 14, 2014).  The workstation displays "Connection Failure" when accessing.

The Support Staff is currently working to resolve the issue.

The statewide ticket opened for this problem is #INC0093066

Status updates will follow hourly.

If you would like to speak to a Service Desk representative, please call us at      1-877-933-2020, option 1.  The Service Desk is open from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday.  You may also send email to:  ServiceDesk at TxDMV.gov<mailto:ServiceDesk at TxDMV.gov>

Thank you for your patience.

IT Service Desk
(877) 933-2020
ServiceDesk at TxDMV.gov<mailto:ServiceDesk at TxDMV.gov>

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