[Vtr-tac] RTS webDealer & webAgent Unavailable
Electronic Distribution of VTR Information to Texas Counties
vtr-tac at extlists.txdmv.gov
Fri Feb 14 15:58:54 CST 2014
RTS webDealer and WebAgent are unavailable at this time. The problem started at approximately (3:00, Friday Feb. 14, 2014). The workstation displays "Connection Failure" when accessing.
The Support Staff is currently working to resolve the issue.
The statewide ticket opened for this problem is #INC0093066
Status updates will follow hourly.
If you would like to speak to a Service Desk representative, please call us at 1-877-933-2020, option 1. The Service Desk is open from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk at TxDMV.gov<mailto:ServiceDesk at TxDMV.gov>
Thank you for your patience.
IT Service Desk
ServiceDesk at TxDMV.gov<mailto:ServiceDesk at TxDMV.gov>
More information about the VTR-TAC